This course aims to provide the skills and knowledge required to conduct an audit of a Quality Management System (QMS) based on ISO 9001:2015 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2018.
This course covers the following modules:
Module 1: Introduction
Module 2: Quality Management Systems
This module will introduce you to quality, quality management systems and the key concepts that underpin quality management standards.
Module 3: Auditing Quality Management Systems
This module will provide you with an overview of the audit process and related concepts. It will also introduce you to factors that are specific to quality management system audits, including the development of appropriate objectives and use of relevant criteria.
Module 4: Auditing a Quality Management System – Plan
This module will take you through an audit of a quality management system against the ISO 9001 standard, based on the PDCA cycle step of “Plan”.
Module 5: Auditing a Quality Management System – Do
This module will take you through the ‘Do’ stages of the PDCA cycle.
Module 6: Auditing a Quality Management System – Check
This module will take you through the audit stage of ‘Check’ in the PDCA cycle.
Module 7: Auditing a Quality Management System – Act
The fourth stage of the audit process that will take you through the ‘Act’ stage based on the PDCA cycle.
Module 8: Creating an Audit Report
This module brings the audit information together into the form of an audit report
Module 9: Course Summary
Summarises the course and outlines details on your assessment activity completion.
An online knowledge checks to review the course and provide an opportunity to consolidate learning.
Upon successful completion of this course, participants should be able to:
- Explain the purpose of a Quality Management System.
- Explain the purpose of the ISO 9001:2015 Standard.
- • Explain the audit process – plan, conduct, report and follow-up, based on the Plan, Do, Check, Act (PDCA) approach
- Undertake an audit of a Quality Management System against the requirements of the ISO 9001:2015 Standard.
Upon successful completion of the online course and all formal assessments, participants will receive:
Certificate of Attainment
- Exemplar Global – QM – Quality Management Systems
This course is ideal for current internal auditors, lead auditors, consultants and those who hold an auditor qualification and are wishing to expand their scope of expertise across multiple management systems, or those involved with auditing integrated systems.
Typically professionals such as:
- Individuals who want to obtain a formal qualification to add to their internal auditing experience.
- Individuals are interested in conducting first-party and second-party audits.
- Individuals Leading their companies to ISO 9001 certification
- Business Managers, Quality Managers, Engineers and Consultants
- Individuals who want to become a Certified Quality Management Systems Auditor through their relevant certifying body such as Exemplar Global.
A strong working knowledge of and/or experience working with ISO 9001:2015 is desirable. Participants who are not already experienced auditors or who have not completed a recognised auditor training program (as defined by ISO 19011) may take longer to complete the offline activities required for assessment.
What accreditation or recognition does this course have?
This course is accredited and leads to the units of competency as outlined in the Achievement section.
Does this course have any assessment requirements?
As an accredited course, this course contains assessment requirements. The course contains the following assessment requirements. Passing score of the online knowledge check at the end of the online course. Completion of an Assessment activity workbook consisting of short answer questions and a series of offline activities designed to be completed as you progress through the online course. This will need to be submitted to SAI Global within 6 months of completion of the course for marking to obtain the units of competency.
How do I access my certificate?
You will be able to print off a certificate of completion for the online component at the end of the online course. If the course has a Statement or a Certificate of Attainment you will be emailed this as a pdf on successful completion of all course assessment requirements. This will take up to 28 days once attainment of the relevant units of competency is confirmed by the assessor.
What standard is relevant to this course?
What other courses are relevant to this course?
Other courses that may be of interest in the QMS pathway include: Implementing a Quality Management System, Lead Auditor Training and Internal Auditor Training all of these courses are available as online and in class courses. If you are looking to up skill across other management systems we offer equivalent online courses across the WHS and Environment Pathways.
How long does the course take to complete?
We estimate the average student will take approximately 10 hours online to complete the course excluding the offline workbook assessment activities that need to be completed.
What are the IT requirements?
Students will need access to a computer with an internet connection. This course is compatible with tablets. Windows users should have access to Windows 7, Windows 8 or Windows 10. Browsers that can be used include: IE10, IE11, Google Chrome, Mozilla Firefox or Safari.
How long will students have access to the course?
You will have access to the online course for 12 months from purchase. If you have not completed the course within the 12 month period please contact us.
On successful completion of the course and its associated assessment tasks, you will be awarded the Exemplar Global QM – Quality Management Systems unit of competency which will allow you to be registered with Exemplar Global as a provisional auditor. International accreditation with Exemplar Global means permanent, portable qualifications for life that can improve learner’s employability.
This is a self-paced and scalable alternative to the two-day instructor-led training course. Completing the course online allows you to study at your own pace in a flexible way at a time and place that is most convenient to you.
Exemplar Global is an internationally recognized competency for auditors.